During the past few months I’ve had some interesting conversations and various questions with regards to how Senses on Call fits within the labour law legislations, in particular with employment equity.  In order to give you the answers, consideration should be given to the employment equity act, 1998; HPCSA regulations, the Professional board for

Senses on Call: Our contact centre recruitment product and related legislation - Sensory Intelligence

I recently attended a health and wellness conference in Johannesburg as a speaker but also had the opportunity to connect with leading health and wellness experts within the South African context. Some interesting research and findings were shared. A BPeSA event on wellness followed.  Top Fortune 500 companies spend more on health and wellness

Critical health and wellness issues within call centres - Sensory Intelligence

The business world is rapidly changing and our worlds are being turned upside down due to the economic climate. It has never been more crucial for companies to ensure that their teams are effective, can manage the stress of the current climate, are utilised effectively, and can lead with confidence, making relevant and

Creating connections through the arts and across cultures

Senses on Call is our web based selection tool for the call centre industry. It takes 15 minutes to complete and generates an instant report.  The development of Senses on Call is based on research results from my doctorate degree at the University of Cape Town (in progress) and my 20 years of clinical

Research: Sensory Intelligence® within call centres - Sensory Intelligence

"Sen·so·ry” – adj. Pertaining to sensation; That aspect of consciousness resulting from the stimulation of a nerve process beginning at any point in the body and passing through the brain, especially by those stimuli affecting any of the sense organs, as hearing, taste, touch, smell, sight and movement.  “Er·go·om·ics” – n. The

"Sen·so·ry” – adj. Pertaining to sensation; That aspect of consciousness resulting from the stimulation of a nerve process beginning at any point in the body and passing through the brain, especially by those stimuli affecting any of the sense organs, as hearing, taste, touch, smell, sight and movement. “Er·go·om·ics” – n. The

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