IT

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Turn Insight into Action. Reign in the complexity and risk of change.

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SLA Measurement - The biggest impact of this trick is not to deprive the buyer of service credits, but to remove a source of leverage for demanding. Service Level Agreement, Old Quotes, Remedies, Technology, Learning, Tech, Studying, Tecnologia, Engineering

Devious Device – SLA Measurement

There’s an old saying that “you can’t manage what you can’t measure." Measurement is an often-overlooked portion of an IT service level agreement (SLAs) whose absence can negate any potential of service credits or other remedies for non-performance. Learn why you should be measuring.

IT Outsourcing Risk - If a suppliers directly and measurably costs me revenue or profit, it is responsible for making up the difference.

IT Outsourcing Risk – Consequential Damages

The concept of consequential damages is simple — if a suppliers directly and measurably costs me revenue or profit, it is responsible for making up the difference. The element of risk in IT outsourcing is clear. We have seen consequential damages both enacted and enforced, wiping out profitability for a year with one misstep. The best way to mitigate this particular IT outsourcing risk is to find a reasonable cap on damages.

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CDN Optimization

Optimize CDN & Save! CDN optimization is about end-to-end content delivery at the lowest cost per gigabyte while maximizing QoS. The way we see it, signed contracts are fluid, negotiable and changeable. We can compare your current contract or future needs with market norms for service-level agreements, terms, and prices. The dashboard and risk samples provided to you with our confidential no-​​​​cost CDN pricing benchmark arm you with the knowledge you need to manage your costs, risks, and…

 For a business , the biggest problem usually is not too much maintenance, but an overly restrictive schedule.

Hosting Uptime Assumptions & Mistakes

One of the biggest mistakes that buyers make when outsourcing for the first time is assuming that their internal performance standards (usually tuned to “net” server uptime) are what the provider is promising, whereas most of the time what they’re getting is a “gross” site uptime that excludes pre-scheduled maintenance and force majeure.

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IT Purchase Decisions: Know Your Internal Buying Center

Outsourced IT services can be complex. Duh! Enterprises can get tied up in knots while trying to create context and understanding around the many different approaches, platforms and suppliers that are available to them. However, it’s important to realize that much of that complexity is birthed within the organization; comprehending and navigating your own internal buying center can sometimes be the most complex part of the equation. When it comes to maximizing the ROI of a…

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IT Outsourcing Contract Negotiation Playbook: An Introduction

IT outsourcing contracts are not naturally a zero sum game. Although the prospect of failure is very real, most of the time matching the right customer and offer is a win-win for buyer and seller alike. However, more often than not it plays out as a win-WIN scenario — with one side getting just a bit more of the pie than they deserve given their investment. Check out the IT Outsourcing Contract Negotiation Playbook: An Introduction and learn about the baseline caveats that apply to your…

Where is cloud /​ managed /​ colo /​ CDN right for us? Cloud computing is definitely attractive – infinite scalability at the touch of a button – with no money lost due to over-​​provisioning or delays in time-​​to-​​market Intrinsic Value, It Service Provider, Cool Technology, Reality Check, Cloud Computing, Goods And Services, Decision Making, Spy, How To Plan

IT Outsourcing Contract Negotiation Playbook: An Introduction

IT outsourcing contracts are not naturally a zero sum game. Although the prospect of failure is very real, most of the time matching the right customer and offer is a win-win for buyer and seller alike. However, more often than not it plays out as a win-WIN scenario — with one side getting just a bit more of the pie than they deserve given their investment. Check out the IT Outsourcing Contract Negotiation Playbook: An Introduction and learn about the baseline caveats that apply to your…

What’s Wrong with IT Infrastructure Sourcing [Infographic]?

What’s Wrong with IT Infrastructure Sourcing [Infographic]?

Per Deloitte, 48% of buyers terminate an outsourced contract; 71% of them for poor quality. But the warning signs are tough to see in advance, so even the best IT and procurement managers can be hoodwinked. Do you know how to sniff out a future disaster in service quality, unexpected fees, or supplier upheaval due to M&A / reorg? Check out our infographic on the top 5 problems with sourcing IT infrastructure – before you sign that contract.

Personal empowerment is about looking at who you are and becoming more aware of yourself as a unique individual. Personal empowerment involves developing the c

IT Purchase Decisions: Know Your Internal Buying Center

Outsourced IT services can be complex. Duh! Enterprises can get tied up in knots while trying to create context and understanding around the many different approaches, platforms and suppliers that are available to them. However, it’s important to realize that much of that complexity is birthed within the organization; comprehending and navigating your own internal buying center can sometimes be the most complex part of the equation. When it comes to maximizing the ROI of a…

Where is cloud /​ managed /​ colo /​ CDN right for us? Cloud computing is definitely attractive – infinite scalability at the touch of a button – with no money lost due to over-​​provisioning or delays in time-​​to-​​market Intrinsic Value, It Service Provider, Cool Technology, Reality Check, Cloud Computing, Goods And Services, Decision Making, Spy, How To Plan

IT Outsourcing Contract Negotiation Playbook: An Introduction

IT outsourcing contracts are not naturally a zero sum game. Although the prospect of failure is very real, most of the time matching the right customer and offer is a win-win for buyer and seller alike. However, more often than not it plays out as a win-WIN scenario — with one side getting just a bit more of the pie than they deserve given their investment. Check out the IT Outsourcing Contract Negotiation Playbook: An Introduction and learn about the baseline caveats that apply to your…

Where is cloud /​ managed /​ colo /​ CDN right for us? Cloud computing is definitely attractive – infinite scalability at the touch of a button – with no money lost due to over-​​provisioning or delays in time-​​to-​​market Intrinsic Value, It Service Provider, Cool Technology, Reality Check, Cloud Computing, Goods And Services, Decision Making, Spy, How To Plan

IT Outsourcing Contract Negotiation Playbook: An Introduction

IT outsourcing contracts are not naturally a zero sum game. Although the prospect of failure is very real, most of the time matching the right customer and offer is a win-win for buyer and seller alike. However, more often than not it plays out as a win-WIN scenario — with one side getting just a bit more of the pie than they deserve given their investment. Check out the IT Outsourcing Contract Negotiation Playbook: An Introduction and learn about the baseline caveats that apply to your…

Innovation is the heartbeat of modern businesses and modern businesses are going digital. Going digital means relying heavily on IT infra and that is where most of us are missing innovation. If you really want to harness the full power of innovation in ou Cloud Infrastructure, Cool Technology, Decision Making, Program Design, In A Heartbeat, Self Help, Clouds, Innovation, Change

IT Sourcing

IT sourcing is far from simple. First, you need a strategy. Then, there is supplier pricing, contract terms, SLAs and site selection. Sounds like fun - huh? Maybe not. There really are smarter and faster ways to buy, while increasing performance and eliminating waste. Seriously, RampRate can help.

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Retail Resources | RampRate

Oil prices are hovering around $45 per barrel -- and even the world's biggest oil and gas companies are in deep trouble. Profits are shrinking, and so are the budgets. Many oil and gas companies are already cutting their IT spends -- and now, even more than expected. Now, the focus is shifting away from ROI to ROE. Being optimistic is great, but what if our assumptions are wrong? Read this white paper on the dire situation in the oil and gas industry.

Should we build, buy, or rent? RampRate can help you prepare the factual analysis you need to make decisions. Insight, Scale, Logos, Weighing Scale, Logo, A Logo, Ladder, Libra, Wave

Should we build, buy, or rent? RampRate can help you prepare the factual analysis you need to make decisions.

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Where is cloud /​ managed /​ colo /​ CDN right for us? Cloud computing is definitely attractive – infinite scalability at the touch of a button – with no money lost due to over-​​provisioning or delays in time-​​to-​​market

Where is cloud /​ managed /​ colo /​ CDN right for us? Cloud computing is definitely attractive – infinite scalability at the touch of a button – with no money lost due to over-​​provisioning or delays in time-​​to-​​market Intrinsic Value, It Service Provider, Cool Technology, Reality Check, Cloud Computing, Goods And Services, Decision Making, Spy, How To Plan

IT Outsourcing Contract Negotiation Playbook: An Introduction

IT outsourcing contracts are not naturally a zero sum game. Although the prospect of failure is very real, most of the time matching the right customer and offer is a win-win for buyer and seller alike. However, more often than not it plays out as a win-WIN scenario — with one side getting just a bit more of the pie than they deserve given their investment. Check out the IT Outsourcing Contract Negotiation Playbook: An Introduction and learn about the baseline caveats that apply to your…