Watch Phil Dunphy learn the power of reflective listening!      Reflective listening is a communication skill that reflects the content and/or emotion of the speaker.  Reflections can be categorized as simple, complex, double-sided, or amplified.    http://www.oaTherapyChicago.com

Watch Phil Dunphy learn the power of reflective listening! Reflective listening is a communication skill that reflects the content and/or emotion of the speaker. Reflections can be categorized as simple, complex, double-sided, or amplified. http://www.oaTherapyChicago.com

Divorced Parents Tell Their Son's Stepparents How They Really Feel In This Powerful Video

Divorced Parents Tell Their Son's Stepparents How They Really Feel In This Powerful Video

Use Live Chat To the Maximum – Techniques For Improving Your Customer Support

Use Live Chat To the Maximum – Techniques For Improving Your Customer Support

3 Steps To Improved Customer Experience This Holiday Season: http://www.providesupport.com/blog/3-steps-to-improved-customer-experience-this-holiday-season/ #customerexperience #custserv

3 Steps To Improved Customer Experience This Holiday Season: http://www.providesupport.com/blog/3-steps-to-improved-customer-experience-this-holiday-season/ #customerexperience #custserv

How to Improve First Contact Resolution (FCR) across Various Customer Support Channels: http://www.providesupport.com/blog/improve-fcr-across-various-customer-support-channels/ #customerservice

How to Improve First Contact Resolution (FCR) across Various Customer Support Channels: http://www.providesupport.com/blog/improve-fcr-across-various-customer-support-channels/ #customerservice

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