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If you're making changes in your business, whether it be to the processes themselves or to the IT systems, it's a good idea to think about mapping out the processes so that you don't miss any of the impacts of the change you are making. #projectmanagement

I argue against assigning judgmental (and possibly disrespectful) labels to stakeholder in my book The Influencer Agenda. But that part aside, this graphic nicely captures some key principles underpinning your stakeholder engagement strategy development. Nice.

If there is one book that has influenced my business thinking the most, it is Peter Senge’s “The Fifth Discipline – The Art and Practice of Learning Organization” and I have referred to it many times over past years on this blog. Written in 1990, the insights contained in this book are even