Definitely should ask for sample before ordering. The white napkins, unfortunately, just looked cheap. Some of them were also very wrinkled. I specifically asked them to make sure everything looked good before printing the napkins but when I received the napkins, the image was so small you could barely read what it said. I couldn't reorder since it was only three days before the event, so I sent an e-mail on their "contact us form" just to tell them I was very disappointed. It has been more than a few days now and no response whatsoever.