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Ux,Maps

Infographic about journey, in similar style to London Underground map with pictograms #ux #customerjourney

Infographic about journey, in similar style to London Underground map with pictograms #ux #customerjourney

A to Z of example UX docs and deliverables including Content models | Empathy maps | Experience maps | Mental models | Personas | Process diagrams | Prototypes | Scenario maps | Scenarios | Sitemaps | Sketches | Storyboards | Style guides | Style tiles | System maps | Task grids | Usability reports | User journeys | User story maps | Visuals | Wireframes | Word clouds

A to Z of example UX docs and deliverables including Content models | Empathy maps | Experience maps | Mental models | Personas | Process diagrams | Prototypes | Scenario maps | Scenarios | Sitemaps | Sketches | Storyboards | Style guides | Style tiles | System maps | Task grids | Usability reports | User journeys | User story maps | Visuals | Wireframes | Word clouds

Journey maps combine two powerful instruments—storytelling and visualization—in order to help teams understand and address customer needs.

Journey maps combine two powerful instruments—storytelling and visualization—in order to help teams understand and address customer needs.

Service Map. What is the user's journey through the service? And how does the service support it?    http://www.jbasil.com/withinreach/#    http://www.jbasil.com/withinreach/pdf/System-Flow.pdf

Service Map. What is the user's journey through the service? And how does the service support it? http://www.jbasil.com/withinreach/# http://www.jbasil.com/withinreach/pdf/System-Flow.pdf

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