Explore Journey's End, Customer Experience, and more!

Micorintearctions can be easily overlooked but they're the kind of things that trigger an emotional response.

Many customers experiences are not what the organization anticipates. Understanding the customer journey from end to end will help you beat the competition.

Companies are using #socialmedia for #demandgen instead of #customerservice. #custserv pic.twitter.com/FB4f4fVosd

Gerry Moran on

In order to fully embrace the benefits of social customer service, utility companies must change how they see their social channels and, even more importantly, importantly who manages them.

Know the “15-15 rule” for when low blood glucose strikes—it’s a good starting point. #diabetes

how to treat low blood sugar

The Ultimate Guide on How to Use Facebook to Build Your Brand and Business

The Ultimate Guide on How to Use Facebook to Build Your Brand and Business

For being you and loving me!!❤❤❤❤

Customer Service Tips, Saying Thank you & thoughts on showing gratitude

Great farting facts for Grossology 101 program!

Gross Snacks

Fart Facts (infographic) Funny but informative!

Improve Your #CustomerExperience with Microinteractions (Video) http://customersthatstick.com/blog/customer-service-video/improve-your-customer-experience-with-microinteractions-video/?utm_campaign=coschedule&utm_source=pinterest&utm_medium=360Connext&utm_content=Improve%20Your%20%23CustomerExperience%20with%20Microinteractions%20%28Video%29

Improve Your Customer Experience with Microinteractions (Video)

This is about the worst way to say "welcome" to customers at a spa! Bad form that shows total lack of care, but how about the pen taped to this messy, accusing, awkward stick!? Yuck!

This is about the worst way to say "welcome" to customers at a spa! Bad form that shows total lack of care, but how about the pen taped to this messy, accusing, awkward stick!

The #microinteractions vary from shipment to shipment, but #unboxing razors from Dollar Shave Club is always a good experience. #CustomerCentric #Marketing #Design

The vary from shipment to shipment, but razors from Dollar Shave Club is always a good experience.

仕事や恋愛で拒絶されても、もう1度アタックするチャンスを手に入れる方法

How to Use Rejection to Set Yourself Up for a Second Shot

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I just got rejected by a dating website Literally - funny, rejected, dating, website, literally.

Marketing Blog | The Online Buyer’s Journey [Infographic] | Sailthru

The Online Buyer's Journey [Infographic]

Improving UX with Customer Journey Maps

Providing user satisfaction on every key touchpoint in your business is very important. Customer journey maps could be an incredibly helpful in this area.

Part 1 - Netnography by Nuruncom. The Nurun Lab conducted a design thinking project about the changing TV landscape. Findings from our ethnographic research and prototyping sessions were applied to client projects, including the new Videotron illico.tv iPad application.

The Nurun Lab conducted a design thinking project about the changing TV landscape. Findings from our ethnographic research and prototyping sessions were applied…

How to Write a Graduation Gift Thank-You Note - SavingAdvice.com Blog - Saving Advice Articles

How to Write a Graduation Gift Thank-You Note

How to Write a Graduation Gift Thank-You Note - SavingAdvice.com Blog - Saving Advice Articles

The little things mean the most.

The little things mean the most.

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