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Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series) by Robert Bacal,

Be Our Guest: Perfecting the Art of Customer Service by Disney Institute,

Unleashing Excellence: The Complete Guide to Ultimate Customer Service by Dennis Snow,

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits by John A. Goodman,

25 Ways To Learn Faster #Infographic #Brain #Learning

25 Ways To Learn Faster #Infographic

Award-Winning Customer Service: 101 Ways to Guarantee Great Performance by Renee Evenson,

Raving Fans: A Revolutionary Approach to Customer Service by Kenneth H. Blanchard,

High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce by Micah Solomon,

from Antsy Labs

Fidget Cube

An unusually addicting, high-quality desk toy designed to help you focus. Fidget at work, in class, and at home in style. Fidget Cube has six sides. Each side features something to fidget with: Click.

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization by Leonardo Inghilleri,