Investing in customer experience drives revenue growth and increases customer loyalty. According to Gartner, customer experience will be the main battleground for competing companies over the next two years. And when researchers analyzed the experience and revenue data from two $1 billion+ companies for a recent study published in the Harvard Business Review, they found that: In [...]
NASA ECHO II S-131 // From Wikipedia: "Project Echo was the first passive communications satellite experiment. Each of the two American spacecraft, launched in 1960 and 1964, was a metalized balloon satellite acting as a passive reflector of microwave signals. Communication signals were bounced off of them from one point on Earth to another."