Nicole Robb
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Customer_Journey_outline.jpg 1 600×1 116 pixels

While colloquially the word design is used to refer to the appearance or styling of a particular product outcome, the proper meaning goes fa.

Journey maps are emerging as a key tool for managing enterprise customer and user experience programs. If you're new to customer experience you may be wondering what a journey map is, while more experienced UX/CX pros often have strong positions on what a journey map is and is not. In this post, we'll take

How to create customer journey maps that are actionable and deepen your understanding of customer behaviors, thoughts, and feelings across all touchpoints.

Cape Town illustrations - Wish You Were Here Calendar

Muti created these Cape Town illustrations which highlight some of the cities iconic places such as the Table Mountain, the St.

Need a study break? Refocus your mind and construct an Origami Bulldog!

Bulldog by Quentin Trollip Diagrams in Origami USA 2008 convention book Wet-folded from a square of double-sided mulberry paper