Nicholas

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Nicholas
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Design Thinking With Persona. http://www.slideshare.net/Frankichamaki/design-thinking-with-persona/25

Design Thinking With Persona…

What’s Your Problem? Putting Purpose Back into Your Projects | Pleasure & Pain ☯ by Whitney Hess

This Empathy Map was originally created by Dave Gray (see his book Gamestorming) and is a great collaboration tool to get internal team members, stakeholder and/ or clients to get a deeper understanding of their customers / users.