The diagram below describes a framework for change management in a shared service/BPO initiative. The segments in the wheel describe the various components that fit together in order to support and deliver the result.
WTF Nifty Notes-Sometimes the only acceptable response to something is WTF. For all those special WTF moments we introduce the WTF Nifty Notes. Now you can let all those idiots at work know what really is going on and you have just the stationary to