incentex brand identity- Bratus agency
After cooperating directly and closely with our clients, Bratus realized that the vital mission of this project was to establish a unique brand identity and visual language for Incentex. Besides, the new identity also needed to deliver the brand strategic vision and its mission
User Flow'in designed by Bill Kenney for Focus Lab. Connect with them on Dribbble; the global community for designers and creative professionals.
Enhancing the service blueprint – Carrie Chan
Service Blueprint. Service blueprinting is a tool used by service designers to model service processes from the customer’s perspective. Developed a couple of decades ago by Lynn Shostack, the blueprints are primarily used to showcase the customer actions, the backstage actions & support processes, and the physical evidence—all the tangible evidence that the customer comes into contact with throughout their service engagement.
A Tour Through the Visualization Zoo
Matrix View diagram: shows when and how characters in Les Miserables interact. The colors represent types of interactions; a square denotes an interaction. The characters names are along the sides. Something similar (see other pin) has been done for Romeo and Juliet.
Service Design Techniques: Blueprints
Blueprint: in action during a workshop 5 steps that can start a blueprint Step 1: Aware So many service providers focus on what they actually provide and miss out how their potential customers/clients will find out about it, or leave it to the end when the service is produced (handling it in isolation or delegating…