Technical communication

Enhance your technical communication skills with these expert tips. Learn how to effectively convey complex information and engage your audience with clear and concise messaging.
Coaching, Personal And Professional Development, Intelligent Agent, Professional Development, Technical Communication, Onboarding, Technical Writing, Logic, Job

At the TCUK 2015 conference, Rachel Johnston mentioned the idea of a content maturity model. We thought we’d take this idea and ask: Could we develop a model that illustrates a hierarchy of needs for users of technical communication (and in particular, User Assistance)? A model of what? We suggest calling this model a technical communication user’s hierarchy of needs.... Read more »

Amanda Dillon
How to Perform Audience Analysis Writing, Technical Writer, Audience Analysis, Communication Devices, Communication Center, Communication, Technical Communication, Technical Writing, Target Audience

Audience analysis is the process of understanding your audience and their needs so that you can create content that meets those needs. The issue is important for writers because it helps them to understand who they’re writing for, what they want to achieve, and how they can best reach their target audience.

Technical Communication Center