Gareth Trotman

Gareth Trotman

Durban, South Africa / Englishman in Durban.
Gareth Trotman
More ideas from Gareth
Seth's Blog: "Are you trying to sell me something?"

For a culture that spends so much time and money buying things, you'd think we'd be more excited when someone tries to sell us something. The semantics are important here.

Seth's Blog: Make better tacos

In a competitive business like the local taco shop, here's how it's supposed to work: Keep the place clean Hire friendly staff Make better tacos Offer a fun, connected, even memorable experience What often happens instead is that you coin.

Seth's Blog: Different people hear differently

What you say is not nearly as important as what we hear. Which means that the words matter, and so does the way we say them.

Spend Your First 30 Days at a New Job Learning the Business Instead of Making Changes

Spend Your First 30 Days at a New Job Learning the Business Instead of Making Changes

Seth's Blog: If you can't see it, how can you make it better?

It doesn't pay to say to the CFO: These numbers on the P&L aren't true. And arguing with Walmart or Target about your market share stats doesn't work either. You can't make things better if you can't agree on the.