6 Scheduling Secrets for Veterinary Receptionists - Get your practice's schedule under control with these tips. #VetTechLife

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9 Customer Service Phrases that Pressure Cook Problems and What to Say Instead #Infographic #infografía

Phase training program for veterinary receptionists

The #Veterinary Receptionist's Handbook, 3rd Edition: In addition to commonsense advice from experienced receptionists, this book offers clear, concise instructions on animal care and veterinary customer service such as scheduling appointments, answering the phone, interacting with clients, contributing to practice marketing, handling emergencies, dispensing drugs - Firstline - dvm360

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