A Human-Centered service blueprint - reframing Service Design
Customer Journey Concept for a pitch
You have to focus to study well. Check out this zen-like flow chart to see how to improve your focus.
Integrate pain points documentation with customer experience map. Might work per division, but has to differ per process and definitely couldn't cover whole department.
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Example process diagram: Framfab
We’re building the next stage of Picle ... – Made by Many
Seven Steps for Developing Customer Journey Maps Be welcome to join Facebook-group Service Design, Design Thinking, Service Innovation!
Practical Service Blueprinting Guide | Practical Service Design
THE DESIGN PROCESS Infographic by Noura Assaf via Behance. If only organization process diagrams could be done so informative and visual