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How to lose a loyal following? Inconsistent service in key areas. For Scott Stratten this was a triple/triple through the drive thru that isn't stirred. Small things, big loss. I've learned to sip my coffee before I drive away... same reason.

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Pay it Forward with Tim Hortons #WarmWishes Giveaway #CanWin

Pay it Forward with Tim Hortons #WarmWishes Giveaway #CanWin - Tales of a Ranting Ginger

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Always Fresh, Always Tim Hortons! With #Play4Perks you can win a $5 gift card to Tim Hortons! Visit www.play4perks.me on your iOS device today to start playing perking!