Colorful example of a Fishbone or Ishikawa or "Cause and Effect" diagram...This tool will help you drill down to root causes of defects and identify possible failure modes. You will use this graphical tool in conjunction with the Five Whys method of questioning.
Root Cause analysis for problem solving along with four combined tools. I'll add that the Six Thinking Hats adds a layer of creative provocation to surface unconventional solutions. High performance work teams typically use four problem-solving tools: 1. Plan, Do, Check, Act (PDCA) 2. 5-Why Analysis 3. Ishakawa (Fishbone) Diagram 4. Simplified Failure Modes and Effects Analysis (SFMEA). #jodiaz #500_07 and #ILproblemdef