everything4writers: Cultural Heritage Below the Water Line - OIC Moments The cultural iceberg - worthwhile reading, with examples from Western society versus Native Americans. Either as reference, or for consideration when world building and designing a new culture. Many storytellers do a great job of depicting the surface part of culture, but miss all the subtlety of deep culture.
Customer satisfaction survey is supportive to get whether our client is happy or not. By doing this we can stop down our client in Malaysia, Hong Kong and Singapore. You can easily know the effect of employee satisfaction.
Engaged Employees Infographic via Dale Carnegie. Some startling employee engagement statistics revealed in this study showed that 29% of the workforce is engaged, 45% are not engaged, and 26% are actively disengaged