If we apply the analogy of Design Thinking as a journey, having good travel partners is important to safely and successfully arriving at your desired destination. The process of Design Thinking takes you into unknown and sometimes uncomfortable territory. Members of a Design Thinking team need to be open minded, curious, collaborative and allow their assumptions to be challenged, ready for change, and be adaptable. Yes, that’s a lot, but it’s worth the effort as it creates a great team…

Design Thinking: Select the Right Team Members and Start Facilitating

If we apply the analogy of Design Thinking as a journey, having good travel partners is important to safely and successfully arriving at your desired destination. The process of Design Thinking takes you into unknown and sometimes uncomfortable territory. Members of a Design Thinking team need to be open minded, curious, collaborative and allow their assumptions to be challenged, ready for change, and be adaptable. Yes, that’s a lot, but it’s worth the effort as it creates a great team…

I love the empathy maps. A tool I haven't used yet, but will in the future.

I love the empathy maps. A tool I haven't used yet, but will in the future.

HCD Toolkit (v2 - Sept 2014) | A step-by-step guide to the elements of human-centered design | by IDEO.org

HCD Toolkit (v2 - Sept 2014) | A step-by-step guide to the elements of human-centered design | by IDEO.org

A Process for Empathetic Product Design

A Process for Empathetic Product Design

Problem solving is a way of life.  Machines, people, or equipment.  Problem solving is a must for success.  Follow proven processes to reach the desired outcome.

Problem solving is a way of life. Machines, people, or equipment. Problem solving is a must for success. Follow proven processes to reach the desired outcome.

Journey Mapping Process Effective Customer Journey Maps Based on the research, create personas that represent your custome...

Journey Mapping Process Effective Customer Journey Maps Based on the research, create personas that represent your custome...

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