9 Customer Service Phrases that Pressure Cook Problems and What to Say Instead #infographic #Business #CustomerService
35 Inspiring Customer Service Quotes from Leaders (Inforgraphic): http://www.providesupport.com/blog/35-inspiring-customer-service-quotes-from-leaders/ #customerservice #quotes
Some of the core principles of good customer service in my opinion. It's all about delievering, if not exceeding the customer's expectations.
Easier said than done
All You Need To Know About Top 10 Customer Service Skills #Infographic ~ Visualistan
8 Things Your Customer Service Team Should Never Say To Customers #infographic #Business #CustomerService
15 Ways to Improve Customer Service at Your Business [Inforgraphic from Provide Support]
Amazing Stats About Customer Service [Infographic]: http://www.providesupport.com/blog/amazing-stats-customer-service-infographic/ #customerservice #custserv
Integrate pain points documentation with customer experience map. Might work per division, but has to differ per process and definitely couldn't cover whole department.