Pinterest • The world’s catalogue of ideas
Customer Centricity: Focus on the Right Customers for Strategic Advantage, being customer centric means looking at a customer’s lifetime value and focusing marketing efforts squarely on that real-world, high-value customer segment to drive profit.

Customer Centricity: Focus on the Right Customers for Strategic Advantage, being customer centric means looking at a customer’s lifetime value and focusing marketing efforts squarely on that real-world, high-value customer segment to drive profit.

17
from ConversionXL

How To Calculate & Increase Customer Lifetime Value

Discusses how the cost of acquiring customers frequently is the cause of startup failure. For a viable business model, LTV must exceed cost of customer acquisition. (LTV= Lifetime Value of the customer.)

1
9 Customer Service Phrases that Pressure Cook Problems and What to Say Instead #infographic #Business #CustomerService
from visualistan.com

9 Customer Service Phrases that Pressure Cook Problems and What to Say Instead #infographic

9 Customer Service Phrases that Pressure Cook Problems and What to Say Instead #infographic #Business #CustomerService

190
37
6

9 Ideas to include in your Creative Small Business Welcome Packet! see it on www.meganmartin.net/blog. Designing your Client Welcome Packet on Megan Martin Creative

27
15
1

Excellent Analytics Tip #17: Calculate Customer Lifetime Value. A focus on how to create longterm value for a company through obtaining customers that will be successful for them. A look at moving beyond clicks and to analyzing the customer lifetime value. 9/10

1